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Frequently asked questions

Last updated 14 October 2026.

Short answers about what Amazing Longevity is, how the marketplace and concierge work, and how we handle your data. Can’t find your question? Email hello@amazing-longevity.com.

About us

Is Amazing Longevity a clinic or medical provider?

No. We are a curated marketplace, a medical travel facilitator and a publisher of educational guides. We don’t diagnose, treat or give medical advice. The hospitals’ and clinics’ own doctors make all medical decisions.

Who runs Amazing Longevity?

Amazing Longevity is run by the Amazing Longevity editorial team and operated by BrandBoost Digital, 57/34 Soi Ngam Dupli, Bangkok 10120, Thailand. You can reach us at hello@amazing-longevity.com. See About us.

Is anything on this site medical advice?

No. Our guides, protocols and emails are general educational information. Talk to a qualified doctor before you start any test, treatment, supplement, fasting, cold or heat exposure, or exercise programme, especially if you are pregnant, take medication or have a health condition. See our medical disclaimer.

Marketplace

Can I buy products in the marketplace today?

Our own guides and protocols are available now. Curated picks on Amazon are available in nine categories and are labelled as picks selected from published specs, not tested by us and not marketplace listings. Brand listings appear only after a brand meets our published standard. Join the email list to hear when categories open.

How do you check brands and products?

Before anything is listed, the brand sends documents and we check them against our published standard: regulatory status, electrical and safety standards, manufacturing quality, a review of every claim in the listing, warranty and service, and insurance and vendor terms. If a product doesn’t meet the standard, we don’t list it.

Do you sell hyperbaric (HBOT) or cryotherapy equipment to consumers?

No. Hyperbaric chambers are prescription medical devices in the US, and whole-body cryotherapy has no FDA clearance for medical claims. We introduce these vendors only to licensed medical operators with physician oversight, through quote requests, never consumer checkout.

Are your reviews real?

We show reviews from verified purchases only, once there are some. We never invent reviews.

Do you earn money from the links on this site?

Sometimes. As an Amazon Associate we earn from qualifying purchases, and some other links may earn us a commission. It doesn’t change your price.

Guides and protocols

What do I get when I buy a guide or protocol?

A PDF you can download right after payment, for your personal use. Prices are shown in US dollars on the shop page and payment is taken securely by Stripe.

Can I get a refund?

Digital products aren’t refundable once delivered. If a file is broken or wrong, email hello@amazing-longevity.com and we’ll replace it free, and if you were charged twice or in error we will refund the mistaken charge. See our Refund Policy.

Is there anything free?

Yes. The free Amazing Longevity Reference Bundle has three guides: the Thailand Longevity Playbook, the Longevity Food Guide and the Supplement Reference Guide. Get it here.

Medical Travel Concierge

What does the concierge do?

We help international clients plan medical travel to Thailand with one point of contact: introductions to accredited hospitals and clinics, coordinating consultations and quotes, travel and logistics, interpreters, recovery stays and aftercare follow-up. See how the concierge works.

Which hospitals and clinics do you work with?

We’re building relationships with accredited Thai hospitals and clinics now and will only name partners once agreements are signed.

Do you recommend tests or treatments?

No. Which tests or treatments are right for you is decided by the provider’s own doctors.

How much does it cost?

The first consultation is free and there’s no obligation. Concierge scope, fees and cancellation are agreed in writing for each client before anything is booked. Provider fees are quoted and charged by the provider. Submitting the concierge form is an enquiry, not a booking.

How quickly will you reply?

We reply to concierge enquiries within 2 business days.

For brands and businesses

How can my brand get listed?

Apply on List your product. Founding Partner places are open for the first 50 approved brands. Every listing must meet our published standard, and terms are agreed in writing before anything goes live. We usually reply within 3 business days.

We run a spa, gym, hotel or clinic. Can you help us source equipment?

Yes. Send a brief on the equipment quote page. We confirm the details within 1 business day, and once vendors in your category are approved we introduce you. You contract directly with the vendor you choose, and there’s no charge to request quotes.

Do you offer corporate wellness programmes?

We’re preparing wellness education programmes for teams in Thailand. Email hello@amazing-longevity.com to ask about current availability.

Privacy

What data do you collect?

Only what’s needed: order details from Stripe (we never see your card number), what you type into our forms, and your email address if you sign up. Forms and emails run through Brevo. Our forms don’t ask for your health history.

Do you track me or sell my data?

No. We use cookieless analytics that we host ourselves, no advertising or social-media pixels, and we don’t sell or rent personal data. You can ask for a copy of your data, or for it to be corrected or deleted, at hello@amazing-longevity.com. See our Privacy Policy.