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Concierge terms

Concierge terms

The short version of how our concierge fees work. Last updated 15 October 2026.

Enrollment fees

  • Essentials: $500
  • Full Concierge: $1,500
  • Private: $3,500

Fees are in US dollars, paid upfront to start work. What each plan includes is listed on the plans page.

Free intro call

After you apply, you book a free 20-min intro call. The enrollment fee is only due once you choose a plan.

Your options

You receive 3 matched options with prices within 72 hours of your enrollment payment. You choose which, if any, to book.

Refunds

The enrollment fee is non-refundable once work has started.

Coordination fee

Full Concierge and Private include a coordination fee of 10% of the stay value, to cover logistics, changes and messages during your trip. For example, a ฿100,000 stay adds ฿10,000. Essentials has no coordination fee.

Provider prices

You pay each provider its normal price. We don't add a markup. Providers set their own prices, terms, deposits and cancellation rules, and you confirm these with them before booking.

Referral fees

Providers may pay us a referral fee when you book with them. This never changes the price you pay.

We are not a clinic

Amazing Longevity is a travel and booking concierge, not a clinic or medical provider. We don't diagnose, treat, give medical advice or promise any health result. The providers' own doctors make all medical decisions.

Medical disclaimer This page is for informational purposes only and does not constitute medical advice. Amazing Longevity is not a clinic and does not diagnose, treat or recommend tests or treatment. The providers' own doctors make all medical decisions. Always consult a licensed physician.